Frequently asked questions
Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Frequently asked question example
What services does GrowthBridge provide?
We provide behavioral consultation, functional behavior assessments, parent & caregiver coaching, school-based support, community-based behavioral support, and professional staff training. Please visit the website for more services options.
Frequently asked question example
Do you provide ABA therapy?
GrowthBridge provides structured behavioral consultation and support services. We are not an ABA therapy clinic but utilize evidence-based behavioral strategies where appropriate.
Frequently asked question example
Do you accept insurance?
Some services may align with Medicaid or other funding sources. Please contact us to discuss funding options and eligibility. However, there are services that are private pay - we accept cash, check & cards.
Frequently asked question example
How long does the intake process take?
Once a referral is received, intake review typically occurs within 1–2 business days. Assessment timelines vary based on service type and urgency.
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Is telehealth available?
Yes, select services including consultation and caregiver coaching are available via secure, HIPAA-compliant telehealth platforms.
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How is documentation handled? What is the policy for canceling or changing an appointment, and are there fees?
We maintain structured documentation, professional reporting standards, and HIPAA-compliant record keeping practices.
Frequently asked question example
What is the policy for canceling or changing an appointment, and are there fees?
We understand that schedules can change, and we strive to be as flexible as possible. We ask that all cancellations or rescheduling requests be made at least 24 hours in advance of your scheduled appointment.
Appointments canceled with less than 24 hours’ notice, as well as missed appointments (no-shows), may be subject to a cancellation fee.
Beyond The Ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.