Beyond the ordinary
At GrowthBridge Behavioral Health & Family Services, we are committed to providing high-quality, professional, and respectful services. The following policies are in place to ensure a positive and effective experience for all clients, families, and partners.
Privacy Policy
GrowthBridge Behavioral Health & Family Services is committed to protecting your privacy and maintaining the confidentiality of all client and visitor information.
We collect limited personal information through contact forms and referral submissions for the purpose of responding to inquiries and coordinating services.
All client-related information is stored and maintained in accordance with applicable privacy laws and HIPAA regulations. We do not sell, trade, or share personal information with third parties except as required by law or authorized in writing.
Our website may use standard cookies for analytics and functionality purposes. No sensitive health information is collected through public website forms without secure submission.
For questions regarding privacy practices, please contact us directly.
Website Disclaimer
The information provided on this website is for informational purposes only and does not constitute medical, psychological, or legal advice.
Submission of a contact or referral form does not establish a client-provider relationship. Services are provided only after formal intake procedures, documentation review, and service agreement completion.
While GrowthBridge utilizes evidence-based behavioral strategies, outcomes may vary based on individual needs and environmental factors.
If you are experiencing a crisis or medical emergency, please call 911 or contact your local emergency services provider immediately.
Need Additional Information?
If you are a school district, county agency, or healthcare provider seeking partnership materials or contract documentation, please contact us for:
• Capability Statement
• W-9 & Vendor Registration Documents
• Professional Liability Insurance Certificate
• Rate Sheet (Professional Contacts Only)
• Compliance Documentation
We are committed to professional transparency and collaborative service delivery.
Appointments & Scheduling
Services are scheduled based on availability and client needs. We strive to be flexible and accommodate family schedules while maintaining consistency for effective service delivery.
Cancellation & No-Show Policy
We understand that schedules may change. We ask that all cancellations or rescheduling requests be made at least 24 hours in advance.
Missed appointments or cancellations with less than 24 hours’ notice may be subject to a cancellation fee. Repeated missed appointments may result in a review of services.
Confidentiality
We respect and protect the privacy of all clients and families. All information shared during services is kept confidential in accordance with applicable laws and regulations, except in situations where disclosure is required by law (such as safety concerns).
Communication
We maintain open and professional communication with families, caregivers, and collaborating providers. Timely communication helps ensure consistency and effectiveness across all services.
Service Participation
Active participation from clients, families, and caregivers is essential for success. We encourage consistent engagement and collaboration to achieve the best possible outcomes.
Professional Boundaries
Our staff maintain professional boundaries at all times. Services are provided in a respectful, ethical, and structured manner to support client well-being.
Safety & Crisis Situations
The safety of our clients, families, and staff is a top priority. In the event of a crisis or safety concern, appropriate actions will be taken, which may include contacting emergency services or relevant authorities.
Payments & Fees (Customize if needed)
Payment policies, including fees and accepted insurance or funding sources, will be discussed during the intake process. Any applicable fees for missed appointments or services will be clearly communicated in advance.
Service Modifications & Discharge
Services are regularly reviewed to ensure they meet client needs. Adjustments may be made based on progress. Services may be discontinued if goals are met, services are no longer appropriate, or due to non-compliance with policies.
Non-Discrimination Policy
GrowthBridge Behavioral Health & Family Services provides services without discrimination based on race, ethnicity, gender, religion, disability, sexual orientation, or socioeconomic status.
Agreement
By engaging in services with GrowthBridge Behavioral Health & Family Services, clients and families acknowledge and agree to the above policies.